Review: ipage

iPage has positioned itself the very top of our web hosting top10 since 2010, and we don’t see it dropping any time soon. Their all-inclusive hosting packages are designed to make building and maintaining an online presence easy and fun. Easily using site-building tools even included in their most basic plans, loads of free marketing credits to get your website on its feet, and award-winning customer support.

Moreover, with an iPage account, you’ll also have your own Account Manager, or what they refer to as your “partner in success”. These specially trained professionals contact you when you sign up, helping guide you as you set up your account and start building an online presence. But customer service and ease of use is just the beginning with iPage. Read on to learn more about features and technical details of their hosting service.

HOSTING TECHNOLOGY:

iPage is more than just availability. They are also devoted to offering powerful web hosting services, which means you can rest assured that as an iPage customer, your website will be working on optimal performance. They run their entire system on the highest quality Dell servers, to make sure that high speed processing and a fast on-site experience. And, by employing dual OC-48 connections on diverse backbones, you can be certain you have more than enough bandwidth to support even high traffic to your site.

You’ll find their custom control panel easy to use and manage. There is also a built in FTP account, which allows for the easy uploading of additional files, images, products, video, audio, and more. As a customer, you will also receive an unlimited number of MySQL databases, which is terrific for using catalogs and other query driven sites.

PRICING CONCERNS:

It is important to know what you get for your money when deciding to invest in a website solution provider. Most other companies have multiple plans to choose from. These can often be confusing and difficult to decipher, not to mention determine which is the best value (or right for your situation). Not here. iPage.com packs a punch with their one, all-inclusive hosting plan, at one low price! And with seasonal offers, sales and specials, we found their prices to offer extraordinary value for money.

CUSTOMER SUPPORT:

Whether you’re a technophobe or a webhosting geek, iPage holds the opinion that all customers deserve top-notch support. In our customer response test, they performed well in response time, friendliness and knowledgeability. In addition to online tutorials, an FAQ section, and a comprehensive knowledgebase, iPage also provides e-mail support, phone support, and live-chat for customers.

But the icing on the cake with iPage customer support is their dedicated Account Manager. Sign up with iPage and expect a call within 2-3 days from your personal Account Manager. They’re there to walk you through your hosting plan, and help you optimize your settings. They offer you their office hours, as well as a direct phone number, so you know that you can be in touch with a real person who is specially trained to help you.

RELIABILITY:

Reliability is also a important matter, especially with something as important as your online web presence. The legendary iPage 99.9% up-time guarantee included in every site. This is one of the most important things to look at; having your site remain accessible to customers and visitors is absolutely essential.

Your new website will also come with an enhanced security suite and equipment. The iPage Administration team monitors their entire network 24×7 at their two data center locations, and backup servers daily to make sure that your website files are always protected. Load balancing also helps ensure the reliability of your site.

BUILDING A SITE:

Today, customers have more expectation. That’s the reason iPage offers more than just hosting- they provide a full website building solution. Their Drag & Drop Site Builder is included free, with professional templates and easy to use design tools. For those without design experience, don’t worry! Step by step instructions are included. It is as easy as using your favorite word processor. Certainly, the control panel allows easy access to all your files and statistics.

BOTTOM LINE:

iPage is a great place for both beginners and experienced web professionals. Service is excellent and there are tons of features to help ensure your success.